I have watched (and Twitterized) today with evil glee as United Arilines' Twitter feed has been taken over by a canned, half-assed response to the kerfluffle they created when they BUMPED a 90-year-old Pearl Harbor survivor from an LAX-Honolulu flight.
They "proactively rebooked" him.
To effing MAUI.
On an AMERICAN AIRLINES flight.
From there, Hawaiian Airlines gave him the literal first-class treatment he should have already been given when they flew him to Honolulu.
United Airlines utterly failed this week. Period. End of story.
American Airlines and Hawaiian Airlines upped the game and won The Interwebs.
And a World War II vet (finally) made it to the ceremony commemorating America's Day of Infamy, despite an airline's everlasting shame.
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